I’m not happy, where can I make a complaint?

Dr Mary Anne Hall • August 5, 2019
We work hard to ensure our students are happy and provided with all the resources, help and guidance needed. If you have a query about anything in relation to your study please give us a call! Studying is hard enough without the added stress of things that aren't working for you. We don't want you to lose sleep over it. Sometimes a problem shared is a problem halved and it can be a simple fix to get you back on your way!

If you still aren't happy we support your right to lodge a complaint if you feel you have been treated unfairly. All complaints should be submitted in writing at the earliest possible opportunity and sent by email to office@epeceducation.com.au

For our full complaints policy please see the Student Handbook 
By Dr Mary Anne Hall November 11, 2022
Everyone has a different approach to study and here at EPEC Education we encourage our students to find the system that works best for them.
By Dr Mary Anne Hall November 10, 2022
There are now over one million children in Australia going through a family breakdown. This almost always causes stress for children, with over 25% of children experiencing long term trauma as a result. Reduced access to once familiar extended family, the introduction of stepparents and step siblings, and the reduced presence of once consistent parents, can all contribute to children feeling fearful and uncertain. This week, Dr Mary Anne Hall from EPEC Education, provides five ways teachers and carers can assist children in transition while they are at school and at day care.
By Dr Mary Anne Hall June 20, 2022
Supervising children adequately is the most important skill an early childhood educator can have. While having the ability to provide children with a safe and secure environment may seem like an easy task, there are over 1000 cases annually, whereby Australian children are seriously hurt in the early childhood setting. These accidents range from fingers being jammed in doors; dislocation and broken bones; choking; scalds and burns; to children having adverse allergic reactions. These accidents can and do, have dire consequences. This week, Dr Mary Anne Hall from EPEC Education, highlights five factors that should be considered when supervising children.
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