On Demand Webinar
Children in Transition
Tips for providing a warm and welcoming experience for parents and families.
Join Dr Mary Anne Hall as she explores how to provide a warm and welcoming experience for parents and families.
Upon completion, you will receive a certificate of attendance for your records.
Entry Requirements
There are no entry requirements for this qualification.
Minimum age of the student to be 15 years of age, unless otherwise stated.
What you will need
• Access to a computer
• Reliable Internet connection
Points Of Study
This Webinar discusses:
• How to build trusting relationships
• Key issues for resolving issues with customers
• Emotional intelligence
• Phone protocol
• Areas for optimum customer service
Other Webinars
Children in Transition
Workplace Bullying in the Care Sector
Emotional Validation and Acknowledgement of Feelings
Techniques for Planning for Children's Success
Cultural Diversity in the Care Sector
Unpacking Critical Reflection
Unpacking the QIP
Spotlight on Innovative Play
Communicating with Families and Clients During COVID-19
Supporting People with Disability: Strategies for Assisting Clients through COVID-19
Guiding the Positive Behaviour of Children
Spotlight on Communication: Strategies for Building Positive and Respectful Relationships with Clients
Communicating with Families
Spotlight on Leadership
Supporting Children Emotionally Through COVID
Fostering Ethics and Confidentiality in the Disability Setting
Spotlight on Training Regulations for Long Daycare and OSHC
Strategies for the Healthy Care of Children
Promoting Customer Service in the Childcare Industry
Educator Responsibilities for the Health and Safety of Children
Unpacking Feelings
View more
